SalesForce ProTerms of Service
Template — have your legal counsel review before publishing.
1. The service
PEPOLTEK LIMITED (“we”) provides SalesForce Pro, a subscription software platform for sales automation and distribution management (“Service”), to the organisation that registers a workspace (“Customer”).
2. Accounts and workspaces
The Customer is responsible for all activity in its workspace, for the users it invites and the roles it assigns, and for keeping credentials confidential.
3. Subscription and payment
Plans are billed in advance on a monthly or yearly cycle. If a renewal payment fails, the workspace may be placed in a past-due state and later suspended. Customer data is not deleted because of late payment.
4. Customer data
The Customer owns its data. We process it only to provide the Service, keep it logically isolated from other customers, and allow export at any time.
5. Acceptable use
The Service must not be used for unlawful activity, to send unsolicited messages, or to attempt to access another customer’s data.
6. Availability
We aim for high availability and publish maintenance windows in advance. Enterprise plans may include a written SLA.
7. Liability
To the extent permitted by law, our aggregate liability is limited to the fees paid in the twelve months before the claim.